
Frequently Asked Questions
About Chaads
Chaads Promise
I grew up your typical liberal, getting fed the mainstream narrative without a question.
I realized the companies I thought supported values, strength, and freedom, were actually opposing it.I grew tired of these brands belittling me and their customers. I decided to make a change.I hope you will join me on this journey to bring conservative values back into the limelight.
Todd Rosen
Sizing / Material Content
The Ultimate Underwear
Waist 30-31: Small
Waist 32-34: Medium
Waist 35-37: Large
Waist 38-41: Extra Large
Waist 42-44: XX Large
Material: 47% viscose, 47% cotton, 6% Spandex
Tee's
Chest Size: 34-36": Small
Chest Size: 38-40": Medium
Chest Size: 42-44": Large
Chest Size: 46-48": Extra Large
Chest Size: 50-52": XX Large
Material: 100% Combed & Ringspun Cotton
The Greatest Sock's
Size: L (US Shoe Size 91/2 -13)
Payments
Do I have to pay sales tax?
Probably, but it’s not our fault (really). The Supreme Court made a decision back in June of 2018 that made most online retailers start collecting applicable taxes. Based on the goods ordered and the location of delivery, chaads may be required to collect the applicable local tax for your order. Rates vary based on state, county, or city. We’ll show you any taxes collected for your order at checkout.
What form of payments do you accept?
We accept PayPal, Apple Pay, Facebook Pay and all major credit and debit cards including Visa, MasterCard, American Express, and Discover. Unfortunately, we cannot accept international credit and debit cards, checks, or money orders.
How long does my refund take to process?
Return funds take 5-7 business days to see your funds back to your bank. We process returns immediately once your package arrives into our warehouse.
Shipping / Returns
I'm not satisfied with my purchase, can I return it?
100% satisfaction guarantee.
Returns are accepted on all other purchases within 30 days of receiving the product as long as the product is in its original condition (hasn’t been worn or washed).
Returns are not accepted on any sale items marked as “all sales final.”
Please email hello@chaads.com to start a return
Do I have to pay for shipping?
If you spend $50 or more shipping is FREE, but if not its only a flat fee of $3 to everyone in the USA!
How long does my order take to ship and arrive?
Orders placed with standard shipping are typically processed within 1-5 business days (excluding weekends/ and major holidays).
US domestic orders are shipped via USPS and are estimated to arrive within 2-7 business days.
International orders (outside the US) are shipped via Globegistics and are estimated to arrive within 1-3 weeks, excluding customs clearance and any transit delays that may arise from that process.
Orders shipped to Alaska, Hawaii, and Puerto Rico are estimated to arrive within 7 business days.
Orders shipped to Guam and APO/FPO addresses are estimated to arrive within 10 business days.
*All timeframes listed above are estimates.
Where does CHAADS ship to?
All orders are shipped out of our Burbank, CA warehouse to locations everywhere in the US, Canada, and the United Kingdom. P.O. boxes are fine, and we also ship to all military locations via DPO, FPO, and APO addresses.
Please note: Depending on the shipping destination, your package may be subject to taxes and other fees charged by the local customs authority and/or the preferred carrier in your country.
Contact Us
hello@chaads.com
Monday -Friday 7am-5pm pst