FAQ

Banner Image
Banner Image

Shipping & Delivery

Once you order your stuff, it’ll take 3-5 days on our end to process your order out of the warehouse.

It will take up to 1-6 days to get to you depending on the shipping service you select before you can start rocking your new threads.

No. We are a small US business and cannot afford to do free shipping. We have done everything possible to lower our shipping costs, and it’s only $4.76. Not bad!

Nope, we only ship within the USA! You’ve got to be in the America club to ride the Chaads train.

We do from time to time pre-sell or take backorders. Those items will ship once received in our warehouse. If you bought other in-stock items, those will ship separately.

Returns & Refunds

Simply email hello@chaads.com. We will email you an exchange/return form that needs to be put in your return/ exchange box.

Yes, we offer 30 day returns, please email hello@chaads.com to start your return or exchange

Chaads does.. email us hello@chaads.com

A refund request can be submitted within a month after the purchase is made.

The customer pays for shipping charges or Chaads can sell you a pre-paid USPS return label. Please email hello@chaads for return/ exchange form and label if needed to start the process

Yes,we will exchange items for size or style. Chaads will send you a return label and place an exchange order for you. please email hello@chaads.com

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

We accept payments from major credit card companies like Visa, Mastercard, and American Express. We also accept paypal, apple pay, and amazon pay.

Sizing

Men's Tees:

  • S: Chest size 34-36"
  • M: Chest size 38-40"
  • L: Chest size 42-44"
  • XL: Chest size 46-48"
  • 2Xl: Chest size 50-52"
  • 3XL: Chest Size 54"-56"

Womens Relaxed:

  • S: 2-6
  • M: 6-10
  • L: 10-14
  • XL: 14-18
  • 2XL: 18-22
  • 3XL: 23-27